Filter by Topic
  • All
  • Pre Sale Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click on the whatsapp widget in the bottom right of the website to chat with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

Yes it is an Egyptian brand, that was founded in 2023

At the moment we are only online, but wait for our first offline store very soon

Yes we do offer refunds & exchanges for your orders within 14 days from the date of delivery.
Your product needs to be packed in the delivery condition, unless there is a manufacturing defect noticed after use, we will definitely exchange it right away.

Yes, we do.
Please if you face any difficulties when placing your order, text or call us right away, we will definitely get it done for you.

We usually deliver within 2 to 3 business days, but when in high demand seasons, your order might take up to a week to get delivered.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email or whatsapp message and we will get back to you ASAP.

Unable to find satisfactory answers ? Contact Support